Branch Manager- Bungoma
Summary:
Fin is a credit-led neo-banking platform that provides an array of credit-centric products, such as traditional credit, BNPL, and embedded credit, combined with additional financial services like wallets, savings, and insurance, in part through partnerships.
Fin operates in South Africa, Kenya, and Tanzania, with a mission to drive financial inclusion in Sub-Saharan Africa through its digital solutions and proprietary credit risk technology. The company's AI-powered risk assessment model enables it to provide credit to underserved segments of the population while maintaining low default rates. Currently, the company is focused on expanding its embedded credit offering to address the growing credit gap in the region.
About the position:
As the Branch Manager, you will engage in frequent interactions with branch customers to actively contribute to business expansion. Your responsibilities will encompass guiding and overseeing the formulation and execution of the branch's strategic plan and budgetary initiatives.
Responsibilities for the Branch Managers’ Job
Office administration- You are responsible for Branch assets, liaising with HQ for smooth branch operations, and maintaining records and files for onward transactions to HQ.
Promoting a high-level customer service culture in the branch for potential acquisitions.
Recruiting, training, and motivating sales staff.
Supporting marketing initiatives, monitoring and providing regular feedback on product performance, and ensuring branch staff are well-versed with all products.
Responsible for the preparation and submission of daily, weekly, and monthly reports to senior management.
Achieving set sales & collections targets.
Stimulating branch growth through marketing of Fin Kenya products and recruitment of new clients while cross-selling all products and services to both existing and potential clients.
In charge of repeat business in the branch.
Maintaining a high-quality portfolio by ensuring timely payments of loans and being zero tolerant to arrears.
Conducting customer visits and ensuring recoveries where necessary.