Branch Manager-Dar es Salaam
Dar es Salaam, Tanzania, United Republic of
Full Time
Manager/Supervisor
Purpose of the position
To lead and manage all branch operations, ensuring sales and loan portfolio targets are met, portfolio quality is protected, staff perform at their best, and company policies and regulatory requirements are followed.
Key responsibilities & duties
This application is open to Tanzanian nationals only.Application deadline: Tuesday, 10th November 2026 at 11:00 PM.
To lead and manage all branch operations, ensuring sales and loan portfolio targets are met, portfolio quality is protected, staff perform at their best, and company policies and regulatory requirements are followed.
Key responsibilities & duties
- Manage and oversee all day-to-day operations of the branch.
- Ensure branch sales and loan portfolio targets are consistently met.
- Develop, implement and monitor branch strategies to achieve business growth.
- Build and maintain strong relationships with stakeholders, including customers, regulators and partners.
- Provide leadership, coaching and motivation to branch staff to ensure high performance.
- Ensure compliance with company policies, procedures and regulatory requirements.
- Maintain accurate branch records and oversee effective record-keeping systems.
- Conduct performance appraisals for branch staff and identify training needs.
- Seek approvals from Head Office for matters requiring higher authority.
- Represent the company in certain legal and administrative matters at branch level.
- Maintain close communication with the COO on daily operations and branch performance.
- Lead branch-level marketing and promotional initiatives to grow the customer base.
- Safeguard company assets, ensuring proper controls and security are in place.
- Monitor loan portfolio quality, ensuring effective follow-up and recovery strategies.
- Ensure company objectives and policies are cascaded and implemented within the branch.
- A degree in a business-related field or similar.
- Strong organizational and time-management skills, with the ability to prioritize tasks and work independently.
- Excellent written and verbal communication skills, with the ability to engage effectively with customers and internal teams.
- Proficiency in Microsoft Office Suite, i.e. Word, Excel and PowerPoint.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving skills and attention to detail.
- Minimum of 5 years' work experience in an MFI setup, including sales experience in loan-related products.
- Business acumen and integrity.
- Impact: Make a real difference in the lives of millions of people across Africa, with work that has a lasting and meaningful effect on communities and individuals.
- Innovation: Be part of a forward-thinking team that embraces innovation and is constantly exploring new ways to drive financial inclusion.
- Growth: We are growing rapidly, with plenty of opportunities for career development and advancement within the organization.
- Diversity: We celebrate diversity and foster an inclusive work environment where every voice is valued.
- Commitment: We are committed to your success and well-being, offering competitive compensation, benefits and a supportive work culture.
This application is open to Tanzanian nationals only.Application deadline: Tuesday, 10th November 2026 at 11:00 PM.
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