Sales Officer
Dar es Salaam, Tanzania, United Republic of
Full Time
Experienced
PURPOSE OF THIS ROLE.
We are hiring a Sales Officer to drive growth and build the kind of customer trust that keeps our business thriving. If you love people, chase targets, and want a real career in financial services, not just a job, this is your opportunity.
KEY RESPONSIBILITY
ACADEMIC QUALIFICATION AND KEY ATTRIBUTES REQUIRED.
REQUIRED MINIMUM WORK EXPERIENCE
We are hiring a Sales Officer to drive growth and build the kind of customer trust that keeps our business thriving. If you love people, chase targets, and want a real career in financial services, not just a job, this is your opportunity.
KEY RESPONSIBILITY
- Drive achievement of sales targets by generating leads from the existing customer portfolio, building referral networks, and cross-selling products to grow the business.
- Assess customer financial needs and match them to the right loan products, guiding them through the process with honesty and care.
- Evaluate creditworthiness by processing loan applications and documentation within specified credit policy limits, including interviewing applicants and determining relevant financial ratios.
- Structure realistic repayment plans based on each borrower's financial capacity and accurately input borrower information into the loan management system.
- Deliver front-office customer service that protects the company's brand and builds long-term customer loyalty and trust.
- Attend to leads referred by partners and maintain strong working relationships with them to sustain a consistent pipeline.
- Contribute to company, portfolio, and market performance reports that support business decision-making.
- Operate in full compliance with applicable laws, regulations, and lending guidelines in every customer interaction and transaction.
ACADEMIC QUALIFICATION AND KEY ATTRIBUTES REQUIRED.
- A degree in a business-related field or similar. A foundation in business, finance, economics, or a related discipline that gives the candidate a working understanding of financial concepts and business operations.
- Strong organizational and time management skills, with the ability to prioritize tasks and work independently. The ability to manage a full pipeline of leads, applications, and follow-ups without constant supervision, while knowing what needs attention first.
- Excellent written and verbal communication skills, with the ability to communicate effectively with customers and internal teams. Comfortable explaining financial terms clearly to customers, and coordinating smoothly with colleagues across departments.
- Proficiency in Microsoft Office Suite, i.e. Microsoft PowerPoint, Word, and Excel. Practical, day-to-day competence with these tools for reporting, documentation, and client-facing materials.
- Ability to work in a fast-paced environment and adapt to changing priorities. Comfortable handling shifting workloads, tight deadlines, and last-minute changes without losing composure.
- Strong problem-solving skills and attention to detail. Able to spot inconsistencies in applications or documentation, and think through practical solutions to customer issues as they arise.
REQUIRED MINIMUM WORK EXPERIENCE
- 3 years or more of sales experience. A track record of meeting or exceeding targets in a sales-driven role, ideally with direct customer interaction
- Business acumen and integrity. Sound judgment in financial and business decisions, paired with consistent honesty and ethical conduct, especially important given the trust placed in this role around customer money and data.
- Impact: Join us in making a real difference in the lives of millions of people across Africa. Your work here will have a lasting and meaningful impact on communities and individuals.
- Innovation: Be part of a forward-thinking team that embraces innovation and is constantly exploring new ways to drive financial inclusion.
- Growth: We are growing rapidly, and there are plenty of opportunities for career development and advancement within our organization.
- Diversity: We celebrate diversity and foster an inclusive work environment where every voice is valued.
- Commitment: We are committed to your success and well-being, offering competitive compensation, benefits, and a supportive work culture.
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